Shipping Policy

Last Updated: 15.09.2021

Thank you for visiting and shopping at hub-packaging.com. The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment Processing Time

All orders are processed within 1 – 2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Delivery Estimates

Shipment methodEstimated delivery time
Standard1 – 2 business days (Island of Ireland)
3 – 5 business days (England, Scotland and Wales)

Any orders placed by 1 pm (Monday – Friday) will be dispatched the same day.

Urgent Shipping can be requested by ringing our main office number on 028 4175 4977.

Standard Shipping charges for your order will be calculated and displayed at checkout.

Urgent Shipping charges will be calculated by a sales representative when contacting the main office by phone.

Orders exceeding £150 + VAT will qualify for free shipping if the delivery address is anywhere within the island of Ireland.

Unfortunately, due to our location, we cannot offer free shipping to England, Scotland and Wales regardless of the order value.

Destination RegionOrder Value (ex VAT)Shipping Charge (inc. VAT)
   
Ireland€0.00 – €59.24€7.90
 €59.25 – €176.99€12.00
 €177.00 or higherFREE
Northern Ireland£0 – £49.99£6.30
 £50.00 – £149.99£10.00
 £150.00 or higherFREE
Mainland GB£0.00 – £49.99£12.60
 £50.00 – £99.99£25.00
 £100.00 or higher£29.99

Delivery delays can occasionally occur.

About Delivery Restrictions

Additional delivery restrictions may apply due to the nature of some products. These products might be restricted for delivery, both within GB and to other countries.

When you shop at Hub-packaging.com, product detail page messaging will tell you whether an item can be delivered to your territory.

UK Delivery Restrictions

Due to specific handling requirements, we’re unable to deliver some products to addresses outside of the island of Ireland.

Delivery to certain postcodes may take longer than usual due to long transport distances.

** Please, note, we are unable to deliver or fulfil any orders to the following areas: Scottish Highlands, Outer Hebrides, Shetland and Orkney Islands, Channel Isles, Isle of White, Isle of Man or any other offshore locations.

Order Confirmation

You will receive a Shipment Confirmation email or call once your order has been processed.

Customs, Duties and Taxes

Hub-packaging.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (tariffs, taxes, etc.).

Damages

Damages should be reported to Hub Packaging Limited within 24 hours of receipt of goods. Please document and, where possible, photograph the damage so we can address this with our carriers.

Hub Packaging Limited will exchange, credit or refund (at its discretion) any goods received that are deemed unsuitable for use by the recipient.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the UK and Ireland.

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